To place an order call 800-683-1288 or email the Customer Support Department at customersupport@cslbehring.com.

Our Hours are:

  • Monday thru Thursday:
  • Friday:
  • 8:15AM to 6:00PM EST
  • 8:15AM to 5:30PM EST

Holiday Schedule

We will be closed on the following dates:

  • Christmas Day Observed - Monday, December 26, 2016
  • New Year's Day - Monday, January 2, 2017
  • President's Day - Monday, February 20, 2017
  • Memorial Day - Monday, May 29, 2017
  • Independence Day - Tuesday, July 4, 2017
  • Labor Day - Monday, September 4, 2017
  • Thanksgiving Day - Thursday, November 23, 2017
  • Friday after Thanksgiving - Friday, November 24, 2017
  • Christmas Day Observed - Monday, December 25, 2017

24 hour emergency shipping is available for the following emergency products:

  • Afstyla®
  • Berinert®
  • Corifact®
  • Helixate FS®
  • Humate-P®
  • IDELVION®
  • Kcentra®
  • Monoclate-P®
  • Mononine®
  • RiaSTAP®
  •  

* After hours please call 800-683-1288

Return Policy

CSL Behring products are sold on a non-returnable basis.

If you experience breakage, freezing, or shortages in shipment contact the CSL Behring Customer Support department by phone at 800-683-1288 or by email at customersupport@cslbehring.com.

No credit will be given for transportation, service, handling, or processing fees.

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